LAWRENCE M. BIENATI                                                                                                                           President and Senior Principal

.Summary of Experience

Dr. Bienati has over 20 years’ senior level management experience in numerous organizational settings.  As lead management faculty for Saint Mary’s College (EED), Moraga, (since 1988) he teaches in the Management, Law, and Graduate Health Services Programs.  He is also part-time adjunct faculty at U.C. Berkeley where he teaches the human resources certification courses and leadership courses through the Worldwide International Business Programs.  As a consultant to management, his client base includes many leading firms in both the public and private sector.  Dr. Bienati is a respected professional speaker, consultant, author, and practitioner in the areas of human resource strategy, employee relations law and practice, executive compensation, strategic planning, change management, organizational strategy, strategic marketing, project management, organizational outsourcing and process engineering.  He specializes in mentoring organizations experiencing radical growth and significant leadership transformations (pre and post IPO and merger stages).

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Education

Ph.D.      Business Administration (Human Resources Management Emphasis), Golden Gate University, San Francisco, California, 1991, Dissertation—Salvaging the Problem Employee: A Critical Evaluation of Alternative Organizational Methods

 

MBA       Management Sciences and Strategy, California State University, Hayward, California, 1980 (with honors)

 

BS           Industrial Relations and Personnel Administration, California State University, Hayward, California, 1979

                Coach, Intercollegiate Speech and Debate Team

 

Professional Certifications

SPHR     Senior Professional in Human Resources, Lifetime Certification, SHRM

 

CCP        Certified Compensation Professional, American Compensation Association, December 1996 to December 2002

               

Other Certifications

Professional speaker with National Speakers Association, since 1984

Certificate in International Human Resource Management, SHRM, 1995

Certified by Consulting Psychologist Press to administer levels a, b, and c psychological instruments

Pre-Certified Quality Consultant, State of California, 22 areas of Quality Improvement Systems (1994 to 2001)

Certificate in Employee Relations Law, 1986

 

Partial client base where teaching, mentoring, HR outsourcing and organizational consulting services provided (by key sector):

Technology:  IBM, Sybase, Silicon Graphics, Hewlett Packard, Adaptec, Trinity Partners, Arcus Technology and Staffing, Exemplar Logic/Mentor Graphics, IC Verify, Cyber Cash, Inc., MANPOWER Technical Services, Ascend Communications, Microsoft, TransEDA (US), E-Trade, E-Bay E-Employee.com, MediaRing.com.,Valuestar.com, Interhealth, BioMarin Pharmaceuticals, AlphaOne Pharmaceuticals/Baxter, Sun Microsystems, Cloudscape/Informix, Biotech HRN, Pangea Systems, Inc., DoubleTwist.com, Watergate Software, PC-Doctor, Inc., The Outsource Group, Inc.

 

Engineering Services:  Brown & Caldwell, Kleinfelder, Anderson Consulting, Jones & Stokes, ASFE, CAI, Weiss Associates, Subsurface Consultants, Siegfried, McClaren-Hart, EQE, Clean Environmental, HAZWAC, Quake Safe, Inc., CH2M Hill, CGEA, ACEA, ACEC.

 

Private Sector (General):  Bradshaw Group of Companies, California Water Services, Pacific Bell, Bank of America, Mechanics Bank, Milwaukee Tool Company, Great West Bank, Korean Telecommunications, Matson Navigation, Broadcast Sales Industry, Chevron-USA, Jenkins/Athens Insurance, Diversified Risk, Inc., Domaine Chandon Vineyards, Carneros Alambic Distillery, ICEE-USA, Littler Mendelson PC, Automatic Rain, The Source, Evergreen Marketing Group, Institutional Financing Services, Hunter Industries, Beverages and more!, Longs, Safeway and Lucky Stores, RGL LLP, BisNet, Inc, Sunshine Foods, Napa Valley CFO Network, Regusci Vineyards, Payroll Masters, Mason McDuffie, Pride Mountain Vineyards, Sutter Home, Valley Media, Inc.

 

Public Sector (General):  GSA, Nevada Department of Transportation, CALTRANS, City of Stockton, City of Newark, City of Sparks, Las Vegas Valley Water District, County of Alameda, State of California’s Office of Continuous Quality Improvement and State Training Center, California State Board of Pharmacy, EBMUD, Department of Labor (OSHA), DFEH, Government Services Administration, American Waterworks Association, California Office of Examination Resources, State of California SDI Programs, Employment Development Department, Department of Personnel Administration, State of California.

 

Non-Profit Sector: (Larry donates 10% of his practice to help these socially responsible organizations.) Medical Alert Foundation US/International, KQED, League to Save Tahoe, Boy Scouts of America, Breast Cancer Foundation, March of Dimes, American Diabetes Association, Juvenile Diabetes Association, Mothers of Diabetics, Napa Valley Support Services, Homeless Support Groups.

 

International Sector: Sodexho/Marriot International, Exemplar Logic (UK), TransEDA (Eurpope, Asia), Hyundai (Korea), Infotech (Mexico), R.Xiberta Corks (Spain), Watergate Software (Asia), U.C. Berkeley Worldwide Assignments.

 

Previous Leadership Positions Held (Past 20 Years)

CEO and Founder, Bienati Consulting Group, Inc. Consultants in Organizational Mentoring founded in 1972, d.b.a. Consultants to ManagementSM.  Founder of www.onestophr.com (OneStop HRSM )—an on-line self service Human Resource Web Site.

Vice President, Principal Owner.  The Kleinfelder Group of Companies, a national ENR top 100 engineering and management consulting firm.  Period of service:  July 1989 to present.  Currently on a part-time retainer relationship.

Manager, Employee Relations and Human Resources.  Longs Drug Stores, a 3 billion, 15,000 employee base, 247 Retail Drug Store Chain.  Period of service:  June 1985 to July 1989. Working with a great team, introduced over 25 new innovations to the company.

Manager, Human Resources and Benefits.  Safeway Stores, Inc., Northern California Division, 300 stores, 18,000 employee base.  Period of service:  May 1974 to June 1985.  Other promotional positions during this tenure included: 1974-1980: Food Clerk while completing BS, MBA Degrees; 1980-1981: Employment Representative/Affirmative Action; 1981-1983:  Supervisor, Training and Development; 1983-1985:  Supervisor, Benefits, Labor Relations, Human Resources; facilitated HR Liquor Barn start-up operations.

 

Professional Affiliations/Directorate

Director, The Internet Xcelerator, BISNET on line systems, CTM, Bienati Consulting Group, Inc.

Past President, McKinney Shores Homeowners Association, Lake Tahoe, CA (1994-1997)

Past Club President, Toastmasters International. Formed 3 clubs: Club-Med Toastmasters, Safeway Serendepity, “The Longwinds”

Professional Speaker, since 1984, National Speakers Association

Past Leadership and TQM Facilitator, Chamber of Commerce

Past Chair National Human Resources Directors Network, ASFE and HWAC Engineering Societies

Member, International Platform Association

Member, Northern California Human Resources Council

Member, American Society of Training and Development

Member, American Compensation Association

Member, Society for Human Resources Management

Member, Commonwealth Club, California and League to Save Lake Tahoe

Member, American Association of University Professors since 1996

Who's Who in Professional Human Resource Management since 1985

Who's Who Worldwide of Global Business Leaders, 1992-1995

Who's Who in Professional Speaking since 1986

 

Original seminars, workshops and keynotes  developed and facilitated in last 20 years outside of academic environment

1.       The Management Leader ProgramSM                                             16.     The Kleinfelder Project Leadership Program

2.       Human Factors Project ManagementSM                                        17.     ROI and the HR function

3.       Interpersonal Skills for Managers                                                 18.     Legendary Service and Customer Care

4.       HR 101SM , Survival Techniques for Management Leader SM           19.     Value Added Marketing Strategies

5.       The Art of Conducting Effective Meetings                                  20.     A Practical Approach to Strategic Planning

6.       Time Management:  The Art of Balance                                       21.     Business Writing for Managers

7.       Attracting and Retaining Quality Employees                               22.     Delegation Accountability 101

8.       Problem Solving Skills for Managers                                            23.     Turning HR into a Profit Center

9.       A Strategic Approach to Team Building                                       24.     Coaching Skills for Managers

10.     The Safeway Management Training Program                               25.     Project Management 101

11.     The Kleinfelder Assessment Center                                             26.     Sales and Marketing Techniques

12.     The Longs Management Development Center                             27.     Public Speaking Skills for Managers

13.     Preventing Sexual Harassment; Respect in the Workplace           28.     Surviving Organizational Politics

14.     Salvaging the Problem Employee                                                  29.     Creating an Empowered Workforce

15.     The Theory P Management System                                                                    30.     Emotional Intelligence in Leadership

 

Graduate and Undergraduate Courses Taught:

Food Industry Management Program                                                              Employee/Labor Relations (UCB)

The Practice of Management                                                                            Principles of Marketing

Management Theory and Practice                                                                    Graduate Health Services HR Management (G)

Organizational Behavior                                                                                   Certificate in HR Management, G.S.A.,G.G.U, UCB (U)

Decision-Making Theory                                                                                 Personnel Administration

Project Management                                                                                         Organizational Development

Three Part HR Series at St. Mary’s College since 1988                                  Organizational Psychology          

        -Selecting and Motivating                                                                         Human Resources Certification Program, HRCI, UCB

        -Employee/Labor Management Relations                                                BA in Law Studies (Management Theory and Practice)

        -Employee Effectiveness

 

Select books, articles, manuscripts and various self publications

Salvaging the Problem Employee: A Critical Evaluation of Alternative Organizational Methods, Ann Arbor, MI: UMI, 1992.

When Eagles Fly in Formation (Manuscript in Progress). Book focuses on successful leadership practices in small organizations.

The How To’s For the First Time Job Seeker. Published for Rotary Clubs, Int. for local high schools in California in 1983.

“Hiring Smart: The First Step to Managing Turnover in Engineering Organizations,” Published for ASFE Journal, 1989.

“ROI and the Benefits Administration Process,” IOMA HRIS Journal, January 2000 edition. Reprinted from 1999 article.

“HR as a Strategic Partner,” NCHRA Letter, 1998.  Recipient of The Editors Award, 1998.

“ A Practical Approach to Strategic Planning, 1990.” Paper employed in SMC syllabus; template process for CEOs.

 

Additional articles published in many national human resource societies; Sampling of the original papers in the CTM library:

“The Theory P Management System.” (Self published in 1987)

“Management in the 1990s: Techniques for Maintaining a Motivated and Productive Work Force”

“The Ten Steps to Conducting an Effective Performance Appraisal”, 1990

“The Guide to Developing Management Skills” (Self published paper in 1990)

“Doing it Right the First Time: How to Implement a Cost and Quality Management Process in Your Organization”, 1992

“Preventing Sexual Harassment in the Workplace”, 1993

“A Strategic Approach to Time Management”, 1988

“How to Turn HR into a Profit Center”, 1993

“Leadership in the New American Workplace”, 1994

“Rehabilitating the Problem Employee”, 1990

 

Select Contributions to Various Organizations (Detailed Project Listing Available Upon Request)

 

In his various leadership and consulting assignments, Dr. Bienati helped organizations achieve the following:

 

Speaking.  Contract Administrator and Professional Speaker.  Since 1983, Dr. Bienati has conducted over 300 formal speaking engagements on a host of management topics.  In addition, he has appeared on local TV shows like “Make it Your Business” and national satellite down links where he has spoken on subjects pertaining to TQM, Strategic Planning and Human Resources.  Videotapes and speaking references available to support this experience.

 

Leadership Development.  Co-developed a monthly public management development series, “The Management Leader Program.”  This monthly leadership development process provides leadership training for key management positions in private and public organizations.  Since 1988, over 400 managers have been trained in 45 different industry settings with measurable outcomes. The session helps technical leaders of organizations make the transformation to enlightened organizational leadership.

 

Organizational Development.  Facilitated TQM and Reengineering processes in at least 30 private and public organizations.  Served as mentor to leaders of private and public sector organizations engaging in change management processes.  In role as TQM coordinator for Chamber of Commerce, he provided counsel to many business enterprises embarking on business development, leadership transition, and preparation for IPO activities. Assisted many municipalities, counties and state agencies with business realignment process.

 

CEO Mentor.  Assisted many CEOs at the start-up and the turnaround phase.  Implemented strategies across all business processes including:  HR, management, marketing, operations, sales, finance and MIS.  Primary focus is to assist organizations experiencing leadership transitions and significant growth.  Helped CEOs evolve into organizational structures to support business processes resulting from realignment and IPO preparation.  Helped facilitate the integration of 8 mergers since 1994.  References are available.

 

Outsourcing.  Facilitated complete and partial human resource outsourcing activities for at least 30 organizations since 1992. Worked with strategic partners to handle all human resources, payroll, benefit and insurance processes for organizations..

 

Assessment of Organizational Leaders.  Developed and implemented formal assessment center processes to assist organizations in identifying and developing current organizational leaders. Specializes in technical leader transformation to management-leaders. Has formal infrastructure to assess organizations through 360-degree analysis, ScanTron and Internet based assessment tools.

 

Teambuilding.  Working in concert with Jerry Abbott, Consultant to Management, we facilitated over 40 successful teambuilding sessions since 1986.  Facilitation covers many industry groupings in all industry sectors.

 

Employee Rehabilitation.  As a part of published Ph.D. research, he implemented over 80 performance action plans (PAP) in seven industry settings since 1985.  The PAP is an original methodology to assist organizations in rehabilitating non-performing personnel.  The PAP process is experiencing a 70% success rate in “salvaging the problem employee.”  Larry is hired to handle complex ER issues.

 

Project Management/Partnering.  Provided facilitation for strategic partnering arrangements.  Currently, a retained facilitator for the Nevada Department of Transportation and other agencies. Assists organizations in developing successful project management systems.

 

Strategic Planning.  Facilitated and implemented strategic planning systems in at least 35 public/private sector organizations.

 

Compensation.  As a certified compensation professional, he introduced many salary, incentive and stock systems to organizations.

 

Investigation.  Facilitated major personnel investigations on a contract basis for the law firm Littler Mendelson P.C, the County of Alameda, Clapp-Moroney and various clients.  Performed many EPLI audits for organizations.  References available.

 

Employee Relations/Mediation.  Provided mediation and conflict resolution services to organizations experiencing employee relations and labor/management problems.  Additional support provided in resolving lawsuits, negotiating settlements and creating preventative employee relations practices.  Specialist in handling complex performance issues at all levels of the organization.

 

Change Mentor.  As the project manager facilitator at Saint Mary’s College School of Business, assisted over 250 managers and leaders from various organizations in implementing successful change management processes in their respective organizations.  Typical organizations included:  AT&T, Pac Bell, Kaiser Foundation, John Muir Hospital, The Nature Company, Fiberboard, Alameda County Sheriffs Department, Hyatt International, Carpenter’s Trust Fund, U.S. Postal Service, Hilton Hotels, Sverdup Corporation, Farmers Insurance Group, Nabisco, Chevron USA, Government Services Administration, and the San Francisco Police Department.

 

Organizational Innovation.  Introduced the following human resource contributions to many of the listed clients:  1) legally compliant HR systems 2) performance appraisal and formal assessment systems; 3) project management development processes; 4) accredited leadership development programs; 5) new employee orientation processes; 6) employee benefit redesign to improve ROI and reduce costs; 7) proactive workers compensation systems; 8) successful recruitment systems; 9) formalized compensation and incentive systems; 10) human resource profit center structures; 11) ESOP and executive incentive systems; 12) employee turnover reduction programs; 13) state of the art quality of work life programs,  14) formal compensation, pay for performance systems and stock plan.

 

In-House Universities.  Facilitated many formal in-house universities to organizations to train the next generation of management leaders.  Received the President’s Council Award from the Bradshaw Group of Companies in 1993.  This was the first time in the organization’s 23 years this honor was bestowed to an outside consultant for managing a successful organizational turnaround.